317-274-3087 IUPUI | 812-856-3097 IUB | helpnet@iu.edu | Client Login >

Bridging the Gap Between People and Technology
  • We are very appreciative that both Ed and Tony responded promptly to our questions throughout the website development phase. We are delighted with the way our website turned out! S.H., IU School of Nursing
  • In every situation, I have found Davis to be extremely knowledgeable, helpful, and (most importantly) patient. Please give him a gold star for outstanding client support! T.B., IUPUI Solution Center
  • You know how much I appreciate your good staff, and Matt is very good and smart! Just taking a moment to let you know once again how important these guys are to us! C.W., IUPUI Graduate Office
  • I also wanted to reach out and let you know that we have been extremely satisfied by contract services provided...the support has been fantastic. J.G., Physical Education and Tourism Management
  • HELPnet was fantastic to work with! They are responsive, professional, and very talented. A.C., Department of Tourism, Conventions, and Event Management

What We Do

System Services

One key to our success is having a state-of-the-art system infrastructure designed with our clients' needs in mind. We have created a computing environment that is flexible, secure, and easy to use. Learn more >

Helpdesk Support

Our friendly and courteous HELPdesk support staff is the hallmark of HELPnet. Our HELPline is the front door to providing you with answers, computer diagnostics, and troubleshooting. Learn more >

Web Services

We specialize in taking ideas and making them work. We can build custom solutions that will help you web-enable applications to improve your productivity. Learn more >

Administrative Services

Let us keep track of all your computing needs. Our administrative services will monitor the fiscal use as well as expenditures for technologies related to information, computerization, telecommunication, and networking. Learn more >

Our Vision

To provide the highest quality technological help possible to diverse clients in a friendly, supportive environment.

Staff Spotlight

Allen Tucker

Central System Services Team, Network Systems Manager

My objective at HELPnet is to ensure that our systems run smoothly and that they are secure, patched, and backed up. I am also watching for emerging technologies that HELPnet can leverage to help benefit our clients. I enjoy seeing a project deploy smoothly and watching our client benefit from the implementation.